The Consumer Affairs Authority (CAA) has announced that more than Rs. 285 million was recovered in fines following large-scale inspection operations conducted across the country in 2025.
According to the authority, around 21,000 raids were carried out islandwide during the year, targeting traders found to be in breach of consumer protection regulations. Alongside these enforcement activities, the CAA also tested 223 samples of both food and non-food products to assess whether they met mandatory quality and safety standards.
The items examined included steel wire, coconut oil, cosmetics, rice, canned fish, chilli powder, milk products, hair dyes, cordials, and syrups, the authority said in a statement.In addition, the CAA reported receiving 5,002 complaints through its ‘1977’ consumer hotline over the past year. Of these, approximately 79 percent have been successfully resolved, reflecting continued efforts to enhance consumer protection and regulatory compliance nationwide.
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